According to the European Consumer Code, you can return items under the following conditions:
- If it is a consumable product, you can return your items if they have not been opened
- If it is about accessories or equipment: you can return your items in the original packaging, with prior agreement of the Sensaterra team, if these items have not been used and are in a condition to be resold by the manufacturers (except for items bearing the mention ""this machine is exclusively for professional use"").